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Everything included. No hidden fees.
No caps, no overage charges
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| Platform | Price per seat | AI Features |
|---|---|---|
| Xuru | $5/month | Included |
| Freshdesk | $15-79/month | Higher tiers only |
| Zendesk | $19-115/month | Add-on ($50+) |
| Help Scout | $20-65/month | Limited |
| Intercom | $39-139/month | Add-on |
Prices as of December 2024. Competitor pricing varies by features and commitment.
A seat is a team member who can log in and respond to tickets. You can add or remove seats anytime, and you're only billed for active seats.
No. Every seat includes unlimited tickets. We don't believe in punishing you for having more customers.
We built Xuru with efficiency in mind. Modern AI and cloud infrastructure let us offer enterprise-grade features at a fraction of traditional help desk costs. No VC-funded growth at all costs — just sustainable pricing.
Yes! Add seats instantly anytime. When removing seats, the change takes effect at the end of your billing period.
We accept all major credit cards (Visa, Mastercard, American Express) through Stripe. Need invoicing? Contact us for annual billing options.
Yes! Every account starts with a 30-day free trial. No credit card required to get started. If you're not satisfied, just cancel before the trial ends.