Simple Per-Seat Pricing

One price, all features included. Pay only for the seats you need.

$5/seat/month

Everything included. No hidden fees.

30-day free trial included
Unlimited tickets

No caps, no overage charges

AI-powered classification

Auto-categorize and prioritize

Smart response suggestions

AI drafts based on your knowledge base

Knowledge base

Vector search for instant answers

Email integration

Connect your support inbox

Custom subdomain

yourcompany.xuru.ai

Start Your 30-Day Free Trial

No credit card required to start

Quick Cost Estimate

Solo
$5
1 seat @ $5/ea
Small team
$15
3 seats @ $5/ea
Growing
$25
5 seats @ $5/ea
Team
$50
10 seats @ $5/ea
Large team
$100
20 seats @ $5/ea

How We Compare

PlatformPrice per seatAI Features
Xuru$5/monthIncluded
Freshdesk$15-79/monthHigher tiers only
Zendesk$19-115/monthAdd-on ($50+)
Help Scout$20-65/monthLimited
Intercom$39-139/monthAdd-on

Prices as of December 2024. Competitor pricing varies by features and commitment.

Frequently Asked Questions

What's a seat?

A seat is a team member who can log in and respond to tickets. You can add or remove seats anytime, and you're only billed for active seats.

Are there any ticket limits?

No. Every seat includes unlimited tickets. We don't believe in punishing you for having more customers.

Why is Xuru so affordable?

We built Xuru with efficiency in mind. Modern AI and cloud infrastructure let us offer enterprise-grade features at a fraction of traditional help desk costs. No VC-funded growth at all costs — just sustainable pricing.

Can I change my seat count?

Yes! Add seats instantly anytime. When removing seats, the change takes effect at the end of your billing period.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) through Stripe. Need invoicing? Contact us for annual billing options.

Is there a free trial?

Yes! Every account starts with a 30-day free trial. No credit card required to get started. If you're not satisfied, just cancel before the trial ends.