By accessing or using the Xuru service ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.
Xuru provides an AI-powered customer support platform that helps businesses manage support tickets, automate responses, and improve customer service efficiency.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.
You agree not to:
Paid subscriptions are billed in advance on a monthly basis. All fees are non-refundable except as required by law. We may change our prices with 30 days notice.
Your use of the Service is also governed by our Privacy Policy. You retain ownership of your data, and we will not access your data except as necessary to provide the Service or as required by law.
We strive to maintain high availability but do not guarantee uninterrupted access. We may perform maintenance that temporarily affects availability.
To the maximum extent permitted by law, Xuru shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
Either party may terminate this agreement at any time. Upon termination, your access to the Service will cease, and you will have 30 days to export your data.
We may update these terms from time to time. We will notify you of material changes via email or through the Service.
For questions about these Terms, please contact us at legal@xuru.ai.